"Managers and supervisors have extraordinary influence in shaping workplace attitudes."
RE-marks Archive
Behavior-based Interviewing: An Essential And Powerful Tool
Posted 7/1/2005
"The best way to predict future behavior is to know how a person behaved in the past."
Road Maintenance Activities & You
Posted 4/1/2005
"Road repair and construction activities ... a common challenge."
Subcontractor Oversight – Balancing the Issues
Posted 4/1/2005
"Using outside contractors has important implications for you, both in quality control and risk management."
Appliance Damage Claims -- A Quick Tip
Posted 1/2/2005
"Does this sound familiar? A consumer contacts you and says, 'I want you to buy me a new -- (Fill in the blank)'."
Making the New Employee Feel Welcomed and Informed
Posted 1/2/2005
"Up front investment provides a positive influence on the attitude and outlook of a new employee."
Airbags & Heavy Trucks
Posted 1/2/2005
"Governmental airbag standards do not apply to every vehicle."
Cars vs. Poles- Placement Matters!
Posted 10/1/2004
"Every time a vehicle strikes one of your poles it should raise an alarm bell for you."
Why not grab some extra help spotting potential problems before things go wrong?
Posted 10/1/2004
"Subcontractors can provide you with information about what’s going on in your system if you give them the tools to do so."
Benchmarking Your ROW Program
Posted 7/1/2004
"ROW mistakes carry real costs that can impact your organization far beyond the check the insurance company mails to your disgruntled consumer."
Understanding Performance Evaluations
Posted 7/1/2004
"Most managers and supervisors view with great trepidation the annual performance evaluations they must prepare."
Old Poles and the Public – Will you pay later for today’s generosity?
Posted 4/1/2004
"There can be complications when you give old poles to the public."
Monitoring Outside Contractors’ Safe Work Practices
Posted 4/1/2004
"Not only is it your right to do so, it’s just plain good business."
Pole Inspection Guidelines (Or Not)
Posted 1/2/2004
"Every utility in this program has a unique pole exposure."
Automatic External Defibrillators- Part 2
Posted 1/2/2004
"The numbers show that there were almost twice as many survivors when AEDs were used!"
Cross Training Between the Field and Office Staffs
Posted 1/2/2004
"It is far easier to empathize with the problems of others when there is a basic understanding of the challenges they face."
Tree Swapping - A ROW Solution?
Posted 10/1/2003
"Make ROW clearing more effective while still maintaining good relations with those members whose trees are a threat to the lines."
"But, We Didn't Know There Was A Problem!"
Posted 10/1/2003
"The concept of notice seems pretty simple. Unfortunately, it isn’t."
Dairyland Power Cooperative Employees Saved Two Lives!
Posted 7/1/2003
"DPC employees and an alert UPS worker saved the lives of two fishermen."
Daily Vehicle Inspections- How to make them a positive prevention effort, not a pencil whipping exercise.
Posted 7/1/2003
"If what you are doing isn’t working, try something else!"
Ground Mats Prevent Damage To Private Property
Posted 7/1/2003
"Soft soil conditions are often a problem for electric utilities operating equipment on private property."
Underbuilts -- A Continuing Issue
Posted 4/1/2003
"The bottom line is that underbuilt clearance problems ... need to be monitored and managed effectively if you want to reduce the chance that they’ll contribute to accidents or mishaps."
Photo Library Available
Posted 4/1/2003
"Several cooperatives have existing training programs, and they have been kind enough to share what they have created with us so that we can share the material with all of you. All the photographs we have collected are now available right from this Web site."
Automatic External Defibrillators - A Primer For Utilities
Posted 4/1/2003
"Early defibrillation means having immediate access to a properly working automated external defibrillator (AED). This allows trained lay rescuers to give a potentially lifesaving electrical shock to the victim's heart during a cardiac arrest."
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